FrontdeskAI, a Palo Alto, Calif.-based developer of artificial intelligence (AI) assistants for small businesses, mainly used in the wellness market, closed an additional $2m seed funding.
This round, which brought total funding to $4.2m, was led by pi Ventures. In conjunction with the funding, pi Ventures partner, Abishek Surendran, will join the FrontdeskAI board.
The company intends to use the funds to accelerate product development, increase customer acquisition and investigate new vertical markets.
Founded in 2017 by Srivatsan Laxman, CEO, FrontdeskAI creates AI assistants specifically for small businesses that rely on appointment-based products and services for their revenue. The company’s current AI assistant portfolio serves the wellness market including the spa, salon and fitness industries.
The assistants help manage appointments, class scheduling, rescheduling, all forms of customer and service specific enquiries, and can execute targeted and intelligent marketing campaigns. They are powered by a set of proprietary algorithms, a proprietary database of B2C natural language interactions, and knowledge graphs.
FinSMEs
19/03/2019