Smart Communications, a London and New York based cloud platform for enterprise customer communications, acquired Intelledox, a Dallas, Texas-based digital transformation software company.
The amount of the deal was not disclosed.
As a result of the acquisition, customers will be empowered to deliver interactive communications possible, throughout the entire customer lifecycle—from acquisition to servicing, and every interaction in between.
Led by James Brown, CEO, Smart Communications provides a cloud-based enterprise customer communications platform to more than 350 global brands.
The company offers a range of solutions including SmartCOMMTM, SmartCOMMTM for Salesforce, and SmartDXTM from offices located across North America, Europe, and Asia Pacific.
Led by Michelle Melbourne, Co-Founder, Intelledox provides a cloud platform that connects to any system of record and provides next-generation forms, built-in workflow and on-demand customer communications. It is designed to digitally transform traditional forms-based processes into intelligent, conversational user experiences that streamline internal systems, manage risk and reduce demand for support services and, as a result, delivers more customers ready to transact. The company, which has served more than 250 global enterprise and government organizations and more than 22 million users globally, has offices in New York; Singapore; Dublin; Sydney and Canberra, Australia.
FinSMEs
18/07/2019