Zoomin Software, a NYC and Tel Aviv, Israel-based provider of knowledge orchestration solutions, raised $21m in funding.
The round was led by investors Bessemer Venture Partners, Salesforce Ventures and Viola Growth.
The company intends to use the funds to scale its operations throughout the US and EMEA.
Led by Gal Oron, co-founder and CEO, Zoomin provides a knowledge orchestration platform that automatically orchestrates content from any source to deliver personalized product answers at every key stakeholder channel, spanning documentation sites, customer service portals, support communities, product applications and more. With advanced analytics covering every content interaction, data-driven insights shed light on user behavior, strategic gaps and opportunities. These insights guide organizations to make smarter decisions across the enterprise, from product to customer success, support, marketing and sales, all based on their existing content.
FinSMEs
17/12/2020