Ada, a Toronto, Canada-based Automated Customer Experience (ACX) company, raised $130M in Series C financing.
The round, which brought total funding raised to date to $200M with a valuation of $1.2 Billion, was led by Spark Capital, with participation from Tiger Global. Existing investors Accel, Bessemer, FirstMark, Version One, and Burst.
The company intends to use the funds to grow its headcount to support global expansion from a go-to-market perspective and continue innovation in R&D.
Led by Mike Murchison, CEO and Co-founder, Ada is a no-code Automated Customer Experience (ACX) platform for customer service employees to consolidate personalized brand interactions within one platform.
Clients include Zoom, Facebook, and Square, among others.
FinSMEs
07/05/2021