Cyara, a Melbourne, Australia-based provider of automated customer experience (CX) assurance solutions, received more than $350m from K1 Investment Management.
The company intends to use the funds to:
- accelerate product innovation,
- expand CX assurance into new emerging digital channels,
- fund strategic acquisitions of complementary technologies, and
- grow geographically.
Co-founded in 2006 by CEO Alok Kulkarni, CTO Luan Tran and Executive Director Bonny Malik, Cyara provides a SaaS-based Automated CX Assurance Platform for its blue-chip customers to build and maintain their CX systems efficiently with automated testing and monitoring.
Over 250 global brands use the Cyara CX Assurance Platform to monitor and manage the experience they provide their customers.
FinSMEs
31/01/2022