Klaus, a Tallinn, Estonia-based provider of an AI-powered customer service platform, raised €12M in Series A funding.
The round was led by Acton Capital with participation from Icebreaker, Creandum, and Global Founders Capital.
The company intends to use the funds to expand operations, mainly hiring for its product and engineering teams.
Led by CEO Martin Kõiva and CRO Kair Käsper, Klaus provides a customer service quality management platform to run an effective QA process, coach agents and boost customer retention. The system integrates with all the most popular contact center platforms, including Zendesk, Salesforce, and Intercom.
FinSMEs
30/09/2022