Teleperformance (Paris:TEP), a Paris, France-based provider of a outsourced customer and citizen experience management and related digital services, acquired PSG Global Solutions, a Marina del Rey, California-based company providing partial cycle recruitment process outsourcing (“RPO”), from its management and private investors.
The consideration for the transaction (enterprise value) is US$300m at closing.
PSG is a leader in partial cycle recruitment process outsourcing, offering solutions for key aspects of the recruiting and recruiting support processes. Its solution suite, supporting its clients’ hiring activities, is composed of three business lines:
– Recruiting: providing dedicated specialists for sourcing, screening and vetting candidates to be interviewed by its clients’ recruiting teams
– Recruiting support: delivering a broad range of administrative support covering pre-recruiting, recruiting and post-recruiting workstreams, including credentialing, clinical referencing, onboarding, payroll and billing; it helps clients focus on core value-added decisions
– Full cycle RPO: offering a comprehensive solution from job posting to candidate onboarding, outsourcing the entire function for clients
It is a profitable, and cash generative company, with annual revenue of US$75m and an annual revenue growth of c.+40% (2019-2022E CAGR).
With the acquisition, PSG will be a wholly-owned subsidiary of Teleperformance, with its founders and senior management team continuing to operate the company and covering the RPO market for the Group. By acquiring PSG, Teleperformance further strengthens its Specialized Services activities, its major position in the dynamic US healthcare vertical and its digital recruitment practices. The Group intends to scale up PSG’s RPO activity in new client verticals and new geographies.
Led by Chairman and Chief Executive Officer Daniel Julien, Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP) is a global leader in outsourced customer and citizen experience management and related digital services. It offers a One Office support services model including end-to-end digital solutions, which guarantee customer interaction and optimized business processes, anchored in a comprehensive high touch, high tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. In 2021, Teleperformance reported consolidated revenue of €7,115m (US$8.4 billion, based on €1 = $1.18) and net profit of €557m.
FinSMEs
28/10/2022