Frame AI, a New York-based provider of an AI-driven platform for Customer Intelligence, raised $7.6M in funding.
The round was led by G20 Ventures with participation from FirstMark, Greycroft, Velvet Sea Ventures, ValueStream Ventures, Twilio and LiveRamp.
The company intends to use the funds to expand sales, and to deepen its differentiated capabilities in combining natural language and event data.
Led by CEO George Davis, Frame AI provides a Customer Intelligence system that uses AI to estimate costs and predict revenue outcomes associated with complex customer interactions. By consolidating and enriching data across helpdesk, call center, CRM, and other channels, the company helps Support, Product, and Revenue leaders reduce costs and improve outcomes from their existing customer operations.
The company is hiring both locally and remotely across multiple functions to accelerate its growth.
FinSMEs
30/11/2022