Chattermill, a London, UK-based provider of a Unified Customer Intelligence platform, raised $26m in Series B funding.
Backers included DN Capital, Ventech, Runa Capital, Btov, SVB, and Blossom Street Ventures.
The company intends to use the funds to continue to expand operations and its business reach.
Led by CEO Mikhail Dubov and Dmitry Isupov, Chattermill uses artificial intelligence to analyse customer feedback across customer touchpoints for organisations to harness customer insights at scale, boost customer loyalty and brand advocacy. It combines machine learning with a deep understanding of a company and their customers, integrating with any system used to collect feedback. The company works with Customer Experience pioneers from a wide range of industries including HelloFresh, Just Eat Takeaway.com, Transferwise, Spotify and Uber.
FinSMEs
06/12/2022