MSPbots, a Chicago, IL-based MSP solutions provider, raised $5M in Seed funding.
Mercury made the investment.
The company intends to use the funds to further develop and grow MSPbots with newly emerged AI technologies like LLM and RLHF and accelerate the expansion of its team.
Founded by Daniel Wang, MSPbots specializes in proactive intelligence solutions for MSPs. Designed with a suite of prebuilt customizable dashboards and RPA bots, the company provides a variety of tools aimed at automating many administrative tasks and reducing the need to hire more people. These proactive intelligence solutions include: Business Intelligence (BI) dashboards that increase internal visibility across a company, a digital workforce of 24/7 training bots that teach and correct Technicians in real-time, Next Ticket Manager that enables a consistent workflow and eliminates cherry picking, and Attendance Manager, which improves billing utilization and provides visibility into workforce utilization.
Since its inception in 2019, the company has grown its presence substantially, serving over 1,400 MSPs worldwide today.
FinSMEs
27/07/2023