PartnerHero, a Boise, ID-based tech-enabled outsourcing company providing a customer operations platform, acquired ElevateCX, a community and event series for customer experience leaders.
The amount of the deal was not disclosed.
As part of the deal, ElevateCX founder Sarah Hatter has joined PartnerHero as Senior Director of Community and Events. PartnerHero will continue to host ElevateCX events, starting with the upcoming conference in Atlanta, GA on October 12-13, 2023.
Founded in 2012, ElevateCX has produced 40 global events, including yearly flagship multi-day conferences, and has an active Slack community, a podcast, and video series. Its twice-annual event series allows experts in customer experience to find deep, engaging education that they can use to train their teams. Attendees to its events are CX practitioners, managers, team leads, and others who are on the front lines of customer experience each day.
PartnerHero is a provider of customer operations outsourcing, including customer support, content moderation, QA, software implementation, and CX strategy. The company has offices in the United States, Honduras, Romania, and the Philippines, and remote employees in additional countries.
FinSMEs
28/09/2023