The iGaming industry is one of the fastest growing entertainment industries in the world. For the unfamiliar, the phrase refers to any and all forms of online casinos, gambling, or betting.
Thanks to the recent developments in technology, iGaming has gone from a subsidiary to a larger gambling industry, to a powerful force in its own right.
Indeed, the iGaming industry would be nothing without the recent developments in tech. But, just what are these technological developments that make iGaming work? In this article, we would like to answer that question, by exploring the tech side of the online casino industry.
Random Number Generators
The first thing we have to look at is the primary tech behind most iGaming, the Random Number Generator software. As the name suggests, RNG software creates algorithms that go on to generate unpredictable sequences of numbers.
The obvious way that online casino Netherlands platforms, or any other gambling platforms, use RNG is to generate random and unpredictable outcomes when playing slots, video poker, video blackjack, or video roulette. In doing so, they ensure that every outcome is fair and random, and the games are not fixed in anyone’s favor.
Security Tech
Fair games are a great place to start. But, you also have to ensure player safety. iGaming websites do so by incorporating various security tech. Common among these are firewalls and DDoS Protection software. Firewalls are a standard protection method, that most websites nowadays view as part and parcel of running an online business.
Online casinos might take it a step further, by incorporating SSL encryption protocols. In doing so, they make sure that their players data is safe. Thanks to SSL encryption technology, even if an online casino has a security breach, the players’ data will be safe.
Livestreaming
Livestreaming is all the rage nowadays. Thanks to websites like Twitch, YouTube, and Tik Tok, creators have the ability to broadcast themselves to a large audience. Even mainstream streaming websites have been sold for millions in the past couple of years. Naturally, online casinos have found a way to get a slice of the pie.
Live dealer casinos combine the best of both worlds. Players can stand in front of a living, human dealer, who interacts with them while playing. The best part is that they can do so from their own home. Thanks to live streaming, live dealers can broadcast themselves interacting with an audience from the text or voice chat.
The success of live casinos has not gone unnoticed. Gambling sites now put a lot of effort into streaming. Some have even made it possible to select the dealers you like, and reserve a spot on a table, hosted by said dealer. Live dealer casinos will likely only improve in the future, as streaming technology gets better.
Mobile Compatibility
Back in the 1990s, when iGaming first began to take shape, most people did not even own a computer. Nowadays, there aren’t many folks who don’t own one. But, even computers have largely gone out of style in favor of smartphones. In order to keep up, most online casinos do their best to adapt to the new generation.
Hence, mobile compatibility online casinos are now in. As you can imagine, these websites function just as well on a PC as they do on a smartphone. But, what is the tech that makes mobile compatibility possible?
- Mobile App Development: first of all, iGaming websites need to design a native or hybrid mobile app. There are notable tools that can help here, and provide a superior gaming experience.
- Responsive Design: the biggest challenge is to create a design that works just as well on a desktop as it does on a smartphone. For that, you need a responsive design, that can adapt to any screen size.
- Fast Internet: Finally, the one thing that all online casinos need is a good internet connection. Whether you get it through a strong wireless connection, or the latest 5G technology is irrelevant. The goal is to make sure that the gameplay goes as smooth as possible.
Database Management
While it may not be the most exciting aspect of online casinos, database management systems are a necessary part of the website. Every day, hundreds of thousands of people access online casinos, leading to huge swathes of data needing to be stored somewhere. Not only that, but the casinos also need to be able to access said data, when the time comes to make a payout.
That is why database management systems are important. Accessing the massive amounts of data stored in a quick and easy fashion leads to a much better gambling experience, both for the casino, as well as the customer. And speaking of making things easy for customers…
Customer Support
One aspect of online casinos that goes underappreciated is the dedication they have to ensuring a great customer experience. To that end, a lot of websites to their best to set up a customer support system that will deliver answers in the best and quickest way possible.
- Live chat: The live chat is a valuable tool that can get customers a quick response from a customer service employee. However, sometimes, employees can’t get to every demand.
- Chat bots: That is why, the most recent development in customer service are chat bots. AI-controlled live chats that will give quick and easy responses in a timely manner. It might happen that the AI can’t answer all your questions, at which point, you will be redirected to a living human employee.
- Email and Telephone: Finally, there are a lot of casinos that still rely on good old fashioned telephone calls and emails. Though they might take a while, the customer support team will almost always be willing to help once your message reaches them.
The Future of iGaming
With online casinos become safer and much more popular, a lot of places are just now legalizing them. Their success also coincides with huge developments in tech and entertainment. Many believe that in the future, we might see VR online casinos, AI being used to create a better website, and a much more streamlined gaming experience.