PolyAI, a London, UK-based provider of enterprise voice assistants, raised $50M in Series C funding.
Backers Included Hedosophia, Nvidia’s NVentures, Zendesk, Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital.
The company intends to use the funds to develop and empower voice-first, AI-powered automation in enterprise contact centers.
Led by CEO Nikola Mrkšić, PolyAI specializes in creating lifelike conversational AI voice assistants. With a focus on delivering customer service, it serves a wide range of high-call volume industries to enable customers to interact with brands through advanced, remarkably human voice AI solutions.
The company spun out of Cambridge University’s preeminent Machine Intelligence Lab in 2017, and today serves close to 100 enterprise customers including FedEx, PG&E, Caesars, Marriott, Unicredit and other Fortune 500 companies. In the past year, an enterprise customer launched voice assistants to be fully empowered by generative AI. With another global brand, it released a multilingual enterprise assistant, speaking 12 languages. Clients also include companies in logistics, banking, hospitality, home services, insurance, energy, retail, healthcare, manufacturing and telecoms, as well as organizations in the public sector.
PolyAI has now secured over $120M in funding.
FinSMEs
16/05/2024