RealReviews.io, a NYC-based provider of a AI-powered review platform, raised an undisclosed amount in funding.
Backers were not disclosed.
The company intends to use the funds to scale its platform (enhancing existing systems including automated review analysis, and detecting fake reviews) and enter new markets across Ukraine, Hungary, and The Netherlands.
RealReviews.io facilitates the integration of AI and advanced solutions to simplify business interactions with customers and their negative or positive reviews. For businesses, this presents several opportunities:
- Timely and personalized responses to customer feedback.
- The ability to analyze people’s experiences and adapt accordingly.
- Analysis of the sentiment and context of each message.
- Selection of the best responses to negative reviews to resolve issues.
The solutions provided by RealReviews.io enable automated expressions of gratitude to customers for positive reviews, offering constructive responses even in unconventional scenarios and customizing the context of interaction with the audience. The goal is effective engagement with the target audience, and automated solutions can facilitate achieving this desired outcome.
FinSMEs
31/05/2024