Ovation, a Salt Lake City, UT-based provider of a guest experience platform for multi-unit restaurants, raised an undisclosed amount in Series A funding.
The round, which brought the total amount to $9M, was led by TIA Ventures. Other investors included continued backers Summit Capital, Peak Ventures, OneValley, Tenzing Capital, Rocky Woods Investments, Next Chapter Ventures, and angels. New investors included Jim Mizes, Jason Syversen, Tammy K. Billings, Erle Dardick, Christopher Sebes, AMARC Holdings, and Carin Stutz.
The company intends to use the funds to strengthen the platform, expand its market presence, and enhance customer support capabilities. With the additional resources, Ovation plans to introduce new features that will further simplify the feedback process and provide deeper insights for restaurant operators.
Led by CEO Zack Oates, Ovation provides a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Restaurants, including brands like Big Chicken, MOOYAH, and Friendly’s, are using it to get more feedback through surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights.
FinSMEs