ClientSuccess, a Lehi, UT-based provider of a customer success platform, acquired Baton, a provider of a customer onboarding and implementation platform.
The amount of the deal was not disclosed.
This acquisition further accelerates ClientSuccess’s commitment to delivering customer onboarding and implementation solutions, which can be leveraged as a stand-alone solution or a fully integrated offering within its platform.
Baton provides a customer onboarding and implementation platform designed to accelerate customer onboarding, enhance customer engagement, and streamline implementation processes, helping organizations standardize workflows, accelerate time-to-value, and scale operations efficiently.
Founded by CEO Dave Blake, ClientSuccess provides a customer success platform, empowering mid-market and SMB B2B SaaS companies to proactively manage the customer journey, measure customer health, and optimize retention and growth.
ClientSuccess is focused on expanding its capabilities and delivering comprehensive solutions that meet the evolving needs of its customers. Its previous acquisition of Status inĀ November 2023Ā enhanced its onboarding management capabilities and received positive feedback from its customers.
FinSMEs
01/07/2024