Kasisto, a NYC-based creator of a conversational AI platform for the financial services industry, raised an undisclosed amount in Series D funding.
The round, which brought the total amount to $90M, saw participation from undisclosed investors. The company also announced the appointment of Don Layden as Executive Chairman of its Board of Directors.
The company intends to use the funds to consolidate its position as a player in conversational and generative AI solutions that empower financial institutions of all sizes to enhance customer engagement and workforce capabilities.
Founded in 2013 and led by CEO Zor Gorelov, Kasisto provides KAI, a generative and conversational AI platform that enables financial services companies to engage and transact with their customers through intelligent conversations. Recent advancements include KAI Answers, which equips employees with immediate access to accurate information drawn directly from a financial institution’s knowledge base, reducing the time needed to locate critical data. Additionally, Kasisto’s virtual assistants can now leverage KAI Answers’ generative AI capabilities to produce precise responses based on both internal and public-facing documents, streamlining customer service and enhancing the overall experience. Customers include global banks such as J.P. Morgan, Westpac, Standard Chartered, TD, and Nedbank, and US community banks and credit unions such as First Financial Bank, Meriwest and Indiana University Credit Union.
FinSMEs
17/09/2024