Agency, a Boston, MA-based B2B customer success startup, raised $12m in seed funding.
The round was co-led by Sequoia Capital and HubSpot Ventures.
The company intends to use the funds to expand operations and its development efforts.
Led by Elias Torres, Founder and CEO, Agency provides an AI powered B2B Customer Success platform which aims to give users more time to talk to customers and build better products.
The solution will unify all communications and customer data, running autonomously to handle scheduling, follow-ups, note-taking, customer onboarding, and call prep. The initial focus will be Customer Success, Customer Success Managers, and the post-sales motion.
According to Torres, just like hiring an agency, the product will handle the work for users – and without the meetings, contracts, and back-and-forths.
FinSMEs
17/10/2024