Neuron7.ai, a San Jose, CA-based company which specializes in service resolution intelligence, raised $44M in Series B funding.
The round was led by Smith Point Capital. Existing investors Nexus Venture Partners and Battery Ventures joined the funding round, bringing the total capital raised to date to more than $63M.
The company intends to use the funds to accelerate its product innovation and enterprise-focused go-to-market growth initiatives.
Co-founded by Niken Patel and Vinay Saini, Neuron7 specializes in service resolution intelligence, helping customers achieve 90% plus resolution accuracy faster by bringing together knowledge from vast data sources, people, and interactions into a smart resolution hub. It integrates into CRM or chat in partnership with Salesforce, ServiceNow, Microsoft, and SAP to provide answers in seconds and turn-by-turn guidance to resolve issues faster. Its solutions are purpose-built for complex service environments, including medical devices, high-tech, and industrial equipment.
FinSMEs
15/10/2024