HomeBulgariaAirHelp Acquires ClaimCompass 

AirHelp Acquires ClaimCompass 

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AirHelp

AirHelp, a Berlin, Germany-based provider of an air passenger rights platform, acquired ClaimCompass, a Sofia, Bulgaria-based provider of a platform helping air passengers.

The amount of the deal was not disclosed.

With the acquisition, AirHelp will expand its offerings.

Co-founded in 2015 by Tatyana Mitkova, Alexander Sumin and Velizar Shulev, ClaimCompass helps air passengers receive their deserved compensation for delayed, canceled or overbooked flights. Working on the basis of EU Regulation 261/2004 on air passenger rights, it enforces claims combining its legal and technical expertise in order to help passengers who lack the time or know-how to fight for their compensation on their own.

The company has helped over 500,000 travellers worldwide and processed over $110M in claims. It has made efforts to expand into the US by acquiring Service (backed by Founders Fund, Menlo Ventures, Maveron) in 2020. After integrating their claims processing engine and rebuilding the app, they relaunched it later that year but it ultimately struggled to gain mass adoption in a covid-restricted travel market. 

Founded in 2013, AirHelp helps people get paid compensation for their delayed or canceled flights. Its team of 400+ people has processed over 16 million claims and helped over 2 million passengers. It was part of YC W14 and is backed by Khosla Ventures. 

FinSMEs

26/11/2024

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