CommBox, a Glil-Yam, Hasharon, Israel-based provider of an enterprise-grade omnichannel, AI-powered customer experience platform, received a $15M investment from PSG Equity.
The company intends to use the funds to drive growth ambitions in North America and Europe and support its AI-based developments.
Led by CEO Dvir Hoffman, CommBox provides a platform that aims to deploy AI bots capable of resolving complex customer inquiries – those requiring secure access to third-party systems or personalization. Its approach helps mitigate compliance risks and helps prevents security breaches, featuring:
- Compliance Adherence: Fully compliant with SOC2, ISO, PCI and GDPR regulations.
- Data Protection: Implements guardrails around data storage, model training, and encryption.
- Rapid Deployment: Enables brands to quickly implement AI-powered communications without compromising security.
FinSMEs
18/11/2024