Enterpret, a San Francisco, CA-based provider of an AI-enabled customer feedback intelligence platform for product development and CX teams, raised $20.8M in Series A funding.
The round was led by Canaan Partners, with participation from Kleiner Perkins, Peak XV Partners (fka Sequoia Capital India), Wing Ventures, and Recall Capital, as well as angel investors including Lauryn Motamedi (Head of Product Growth at Notion), Elena Verna (VP of Growth and Data at Dropbox), Nan Yu (Head of Product at Linear), and Andrew Berman (Director of AI at Zapier) among others.
The company intends to use the funds to continue scaling, and to deploy no-code AI agents to help customers bridge divides between product, marketing, and sales teams, and even collect rich feedback.
Founded by Varun Sharma and Arnav Sharma, Enterpret builds adaptive artificial-intelligence models to unify and analyze large volumes of unstructured feedback across all channels to extract key themes, sentiment, underlying issues, and topics, helping teams quickly identify patterns and improve customer satisfaction.
Its customers include Monday.com, Canva, Notion, Loom (Atlassian), The Browser Company, Hootsuite, Nextdoor, Strava, Linear, and Vimeo. As part of the funding, Rayfe Gaspar-Asaoka, partner at Canaan Partners, has joined the board.
FinSMEs
04/12/2024