HomeGreeceIntryc Raises $3.1M in Seed Funding

Intryc Raises $3.1M in Seed Funding

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Intryc

Intryc, a San Francisco, CA-based provider of a customer support quality assurance platform, raised $3.1M in Seed funding.

The round was led by General Catalyst and scouts from Sequoia alongside existing investors Episode 1 and 500 Emerging Europe, bringing its total funding to $4.2M.

The company intends to use the funds to accelerate its AI capabilities and automation technology, while scaling its go-to-market motion across its hubs in San Francisco, London, and Athens.

Led by Alex Marantelos, CEO, Intryc provides an AI-powered platform that combines large language models (LLMs) and machine learning to automate the entire QA workflow while also surfacing actionable customer insights from all conversations. The platform processes millions of customer conversations by integrating directly with companies’ existing help desk systems, knowledge bases, and internal guidelines. Through customizable scorecards and comprehensive audit trails, it enables companies to evaluate their support interactions while cutting QA costs.

Enterprise customers include Deel and Blueground.

FinSMEs

29/01/2025

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