Yampa, a Paris, France-based developer of autonomous AI agents for customer service, raised €3M in Seed funding.
The round was led by Partech, with participation from Arthur Waller (Co-founder of Pennylane) and Guillaume Desloges (Co-founder of Alma), as well as business process outsourcing (BPO) experts.
The company intends to use the funds to accelerate the deployment of its technology to help businesses improve the quality of their customer service while optimizing operational budgets.
Founded in March 2024 by Marin Huet (ex-Head of Data Alma), Baptiste Saintot (ex-Head of Al Alma), and Patrice Mazoyer (ex-CEO of Konecta FSM), Yampa designs and deploys native, multichannel AI agents, available 24/7, for customer service. These agents interact naturally with your customers, across all communication channels (call, email, chatbot), managing end-to-end processes while delivering exceptional quality and reducing operational costs.
Yampa’s AI agents are designed and optimized to interact naturally with businesses’ clients 24/7, across all communication channels (call, email, chatbot), and in all common languages. They understand each client and their context, analyze requests, gather necessary information, and act autonomously to solve their issues. For complex situations, the agents escalate the issue to customer service teams.
FinSMEs
13/01/2025