The round was led by Defy Partners with participation from Voyager Capital of Seattle, Stage Venture Partners of Los Angeles, the Alliance of Angels and other investors. In conjunction with the financing, Neil Sequeira, Co-founder and Managing Director at Defy Partners, joins SoundCommerce’s board of directors.
The company intends to use the funds to accelerate hiring, platform development and customer engagement efforts.
Founded by CEO Eric Best and CTO Jared Stiff, SoundCommerce provides an Operations Data Platform (ODP) for consumer brands and retailers to improve the customer experience through decisioning across merchandising, supply, fulfillment, delivery, and customer service. The system tracks real-time operational events, profitability and customer lifetime value to answer questions critical for cross-channel and direct-to-consumer success, including whether meeting delivery promise, what is driving and detracting from profitability, alignment of assortment, inventory and promotions, prioritization of markets, channels, and customers, etc,
The platform is integrated with major commerce systems including Amazon.com, Shopify, Magento, Salesforce Commerce Cloud, StitchLabs, NetSuite, Dynamics 365, ReCharge and Salsify as well as common EDI formats and leading parcel post carriers.
FinSMEs
26/06/2019