Kapa.ai, a startup that works with developers to turn their knowledge base into reliable AI assistants that answer technical questions instantly, raised $3.2m in seed funding.
The round was led by Initialized with participation from Y Combinator and a roster of angel investors including Douwe Kiela (Founder of ContextualAI, Stanford Professor, Author of original RAG paper), Amjad Masad (Founder of Replit), Solomon Hykes (Founder of Docker), and more.
The company intends to use the funds to further enhance its AI platform, expand its integrations, and continue to improve the product experience for customers across various industries.
Co-founded by Emil Sorensen and Finn Bauer, kapa.ai is on a mission to answer all technical product questions in the world. They turn customers’ technical documentation into intelligent assistants which instantly answer their end users’ complex questions. They already count more than 100 companies as customers incl. Docker, OpenAI, Monday.com, Grafana, CircleCI, Silicon Labs, TomTom, and Mapbox. Kapa.ai is already working with OpenAI, Docker, and Monday.com.
The platform addresses every aspect of creating and maintaining a modern LLM-based AI assistant:
• Explainable answers: Minimal hallucinations with answers grounded in source materials, rigorously tested across 100+ deployments.
• Comprehensive knowledge integrations: The platform offers 30+ data source integrations (e.g., website crawlers, Slack channel readers, wiki/forum parsers) that automatically refresh, ensuring up-to-date information.
• Off-the-shelf deployments: 1-click deployments including website chatbot widgets, Slack bots, Discord bots, Zendesk assistants, and APIs for easy integration.
• Continuous improvement: Built-in features and analytics help find gaps in documentation, adjust AI behavior, and enhance answer quality over time.
• Enterprise-grade security: SOC II Type II certified with advanced PII detection/masking technology for data security and privacy.
The company is fully remote, with hubs in San Francisco and Copenhagen, Denmark.
FinSMEs
03/10/2024